Engineer · Healthcare Executive · Philanthropist
Founder & CEO — OSAN Ability · Sydney, Australia
"We can run a business based on compassion and make money at the same time."
About
Born in Karachi, Pakistan, and educated at NED University of Engineering and Technology and Cranfield University in the United Kingdom, Dr. Omer Shahab Khan began his career in telecommunications and research engineering in the UK before building a distinguished corporate career with global technology giants including IBM, HP, Cisco and Siemens — mastering people, program, portfolio and finance management along the way.
But something was missing. His family had been devoted to community service since his childhood, and watching older and disabled members of his own family receive care from providers "only focusing on margins and profits" — where dignity was absent — changed the course of his life.
In 2017 he walked away from a secure corporate position to found OSAN Ability in Sydney. Industry voices said a care business couldn't run on compassion. Within two years, the company was profitable and expanding across Australia.
"I believe in listening to my team, the community, and my clients." A guide, not a director.
Integrated client, rostering, billing and compliance systems that cut costs and lift care quality.
New staff spend their first days on dignity, respect and the human side of caregiving.
"In business, the more you give to the community, the more you will grow."
The Journey
Born 14 July in Karachi, Pakistan. Studies engineering at NED University of Engineering & Technology.
Telecommunications and research engineering in the UK; postgraduate study at Cranfield University — earning the Research Scholar, Commonwealth-Cranfield and Scientific Research Council awards.
25+ years bridging healthcare and technology with the world's leading multinationals.
Leaves corporate life to build an NDIS-registered care provider on one radical premise: compassion pays. Profitable within two years.
Launches The Shining Star philanthropy (March 2021). Featured in Forbes (2025). 15 franchises nationwide, with expansion planned for Asia-Pacific and North America.
Philosophy · As featured in Forbes
Many believe compassion is a soft skill, a luxury. I say it's the ultimate strategic advantage.
A framework that prioritises dignity, empathy and human outcomes over conventional business metrics.
An isolated, suicidal client who had lost his legs asked for one thing — a garden. OSAN built wheelchair-accessible garden beds. He rediscovered purpose and became the company's most vocal ambassador.
OSAN spends far less on marketing than competitors — because compassion itself drives growth.
The Company
A registered NDIS and Aged Care provider headquartered in Bella Vista, Sydney — delivering quality care with compassion, 24/7, and growing through a values-led national franchise network.
Personal care, community participation, transport and 24/7 support across 25+ NDIS registration groups.
Support at Home services helping older Australians live independently, with dignity.
Supported Independent Living, Specialist Disability Accommodation and respite care in NSW & QLD.
Physiotherapy, occupational therapy and other therapies delivered at home.
NDIS-approved home modifications, lift installation and mobility equipment.
Helping participants and families navigate and improve their support systems.
Integrated client management, rostering, billing and compliance — with AI on the roadmap.
15 franchises nationwide — each carrying the same ideology of community service.
Philanthropy
Launched in March 2021 in collaboration with Dr. Yasmeen, The Shining Star — with the Shining Star Institute — is Dr. Khan's philanthropic movement for economic empowerment, serving marginalised communities in Australia and Pakistan.
Recognition
"Leadership: Why Return On Compassion Is The New ROI" — by Paul Klein, August 2025.
Named by CIO Views magazine for leadership at OSAN Ability.
Recognition cited as OSAN Ability scales its national franchise network.
An early honour that ignited a lifelong pursuit of knowledge and innovation.
Awarded during his postgraduate years at Cranfield University, UK.
Recognition of research contributions in engineering and technology.
In the Media
Paul Klein · August 28, 2025
Cover feature · Top 10 Most Empowering Business Leaders 2025
January 29, 2024
February 1, 2024 · Lahore
April 2026 · The story behind the brand and the franchise journey
Gallery
Contact
Details below are drawn from OSAN Ability's official website and public registers. A real person answers — 24 hours a day, 7 days a week.
In the heart of Sydney's Norwest business district — home base of a franchise network now spanning Australia.
OSAN contact page →
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